Leading Finance Specialist

2 weeks ago

Perth, Western Australia beBeeLeader Full time $100,000 - $120,000

Job Overview

We are seeking a highly skilled and experienced Team Leader to oversee the administration of our WA Rebate scheme. The ideal candidate will have a strong background in finance, with expertise in compliance and risk assessment.

Key Responsibilities:

  • Quality Assurance & Compliance: Conduct thorough quality checks on processes to ensure adherence to company policies and regulatory requirements.
  • Team Leadership & Development: Lead, manage, and mentor a team of Rebate Specialists, providing coaching and support to improve accuracy and efficiency in rebate processes.
  • Performance & Reporting: Monitor key performance indicators (KPIs) and identify opportunities for improvement in efficiency, quality, and turnaround times.
  • Process Improvement & Technical Support: Collaborate with leadership and key stakeholders to identify areas for improvement, assist in developing and implementing process enhancements to improve efficiency and reduce errors.
  • Escalations & Issue Resolution: Serve as the primary escalation point for rebate-related issues and high-priority applications, work closely with internal teams to resolve discrepancies and ensure smooth processing of applications.
  • Day-to-Day Operations Support: Manage queues, ensuring tasks are completed within the required timeframes, handle escalations, respond to queries via internal communication channels, and support the onboarding process for new hires.

Requirements:

  • 2+ years of people management experience within the finance industry, experience in renewable energy is highly regarded.
  • Knowledge of financial regulations and compliance standards related to customer verification.

Benefits:

  • A high-performing, diverse, customer-focused, and collaborative work environment.
  • Flexible working arrangements and volunteer and study leave to develop your skills.
  • M monthly social events, office snacks, company Townhalls, and D&I initiatives and events to help you connect with your colleagues.

About Us:

We are committed to a diverse and inclusive workforce. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people and people with disabilities.

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