
Sales Support Expert
2 weeks ago
Job Title: Customer Service Representative
About the RoleWe are seeking a skilled and enthusiastic professional to deliver exceptional customer service and sales support. The ideal candidate will handle incoming sales calls and counter queries with professionalism and poise.
- Handle incoming sales calls and counter queries with professionalism and poise.
- Assist with processing a high volume of orders and quotes, ensuring accuracy and attention to detail.
- Support sales team operations by managing customer phone calls and emails promptly.
- Relay important customer feedback internally to drive business growth and improvement.
- Maintain updated sales and customer records to ensure seamless communication.
- Stay informed about new products and features to provide expert advice to customers.
The ideal candidate will possess:
- Proven experience in Customer Service or Sales support.
- Familiarity with CRM software and MS Office.
- Strong organisational and multitasking abilities.
- Exceptional customer service and relationship management skills.
- Effective interpersonal and communication skills.
- Proficient in G Suite (Gmail and Google Calendar).
- High accuracy and attention to detail.
- Eager to learn about the Solar Industry.
We offer:
- Employee Discount
- Free on-site parking
- Free access to a total wellbeing & EAP platform
- Discounts on private health insurance, clothing stores and more
If you have the necessary skills and qualifications, we encourage you to apply for this exciting opportunity.
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