Civil Claims Manager

2 weeks ago


Adelaide, South Australia Avant mutua Full time

About Avant

Avant is a leading medical defence organisation with a proud heritage of protecting Australian medical professionals. With over 125 years of experience, we represent 80,000 health practitioners and medical students across Australia.

We deliver market-leading products and services to meet the professional, personal, and practice needs of our members. Our vision is to be the most trusted professional partner in supporting doctors throughout their lives and careers.

As a mutual organisation owned by our members, we put them at the centre of everything we do. We advocate for improvements in the healthcare system, quality, safety, and professionalism in medicine through education and research activities.

A Part-Time Assistant Claims Manager Role

We are seeking an experienced Assistant Claims Manager to join our Adelaide team on a part-time basis (4 days per week). The ideal candidate will have tertiary qualifications in legal, health, or business and previous experience in insurance claims management.

The successful applicant will provide support and advice to our members through managing civil and professional conduct claims. They will also assist in maintaining accurate claims data, file management, and document production.

Key Responsibilities

  • Manage member claims and investigations to support our members
  • Provide guidance, advice, and support in the indemnification of claims
  • Formulate a claims management strategy to achieve the best possible outcome
  • Partner with solicitors to support our members' claims as required
  • Participate in resourcing the medico-legal advice hotline

Requirements

  • Tertiary qualifications in legal, health, or business
  • Previous experience in insurance claims management
  • Experience as a registered nurse or allied health worker is highly regarded
  • A strong understanding of current health and insurance legislation
  • Excellent communication and relationship-building skills
  • Proven ability to work in an electronic document management system

Why Work at Avant?

We value our people and offer a range of benefits and opportunities to enable you to make a difference, learn, and grow in your career. Our flexible working arrangements are designed to enable genuine work-life balance, and we prioritise the development of our employees through various learning and development programs.

We also offer support to our people through Employee Assistance Program (EAP), Health and Wellbeing programs, Tertiary Education Sponsorship, and Support. If you're looking for a role that utilises your hard-earned healthcare knowledge and offers standard office hours with remote work possibilities, this could be the perfect opportunity for you.

Estimated Salary: AU$85,000 - AU$110,000 per annum



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