Facility Service Coordinator

1 week ago


Perth, Western Australia beBeeService Full time $60,000 - $80,000
Facility Service Coordinator

We are seeking a highly organized and detail-oriented professional to provide exceptional customer service in our service centre.

The successful candidate will be responsible for managing service requests, coordinating with stakeholders, and ensuring seamless communication.

  • Key Responsibilities:
  • Provide timely and effective support to facility contacts through phone calls, emails, or other means
  • Log and process maintenance work orders accurately and efficiently
  • Liaise with internal and external stakeholders to build strong relationships
  • Enter data into systems, allocate resources as needed, and follow up with clients to ensure satisfaction
  • Data entry and maintenance of spreadsheets and filing systems
  • Compliance checks to ensure all files and records are up-to-date

Required Skills and Qualifications:

  • Minimum 1 year experience in a high-volume customer service/call centre environment
  • Exceptional communication skills, ability to multitask, and proactive approach
  • Logistics/scheduling experience highly regarded (but not essential)
  • C-class driver's license and experience using Navision or Maximo would be an asset

Benefits:

  • Competitive compensation package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

Others:

  • We offer a flexible and remote-friendly work environment
  • Opportunities for growth and advancement within the organization


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