Healthcare Front Desk Coordinator

14 hours ago


Sydney, New South Wales, Australia beBeeCommunication Full time $21,120 - $32,240

Job Title: Healthcare Front Desk Coordinator

About the Role:

We are seeking a highly organized and communicative individual to join our team as a healthcare front desk coordinator. As the first point of contact for patients, you will provide exceptional customer service and play a key role in ensuring seamless care.

Main Responsibilities:

  • Greet patients and family members with a warm and welcoming smile.
  • Take appointment bookings and manage the clinic's schedule to maximize efficiency.
  • Handle high-volume phone calls in a professional and courteous manner.
  • Process medical billing and payments accurately and promptly.
  • Liaise with healthcare professionals to ensure continuity of care.
  • Maintain confidentiality and adhere to strict privacy guidelines.
  • Perform light administrative tasks as required.

Requirements:

  • Prior experience in a similar role or customer-facing environment is highly valued.
  • Exceptional communication and interpersonal skills.
  • Ability to multitask and work effectively in a fast-paced environment.

Preferred Qualifications:

  • Previous experience working in a medical setting.
  • 2 years of customer service experience.

What We Offer:

A dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.



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