
Front of House Operations Manager
2 days ago
About the Role
Seeking a dedicated professional to lead front-of-house operations and deliver exceptional customer service.
Job Description:
The Maitre D' will be responsible for creating a welcoming atmosphere, ensuring seamless service delivery, and maintaining high standards of cleanliness and organization.
Key Responsibilities:
- Greet and seat customers with a friendly smile
- Manage reservations and coordinate with kitchen staff to ensure smooth service
- Handle customer inquiries and feedback in a prompt and professional manner
- Maintain high standards of cleanliness and organization in the dining area
- Assist in training new staff members and ensure they adhere to service standards
- Ensure compliance with health and safety regulations
Requirements:
- Experience in Front of House operations
- Strong communication skills and ability to build rapport with staff and customers
- Excellent presentation and professionalism
- Patience and positive attitude
- Ability to think on your feet, use initiative, problem-solve, and multi-task
Benefits:
- Competitive hourly rate ($23.80 - $25.00)
- Permanent position
- Public holidays and weekend availability required
Work Requirements:
- Work authorization: Australia (preferred)
- Work location: In-person
Application Instructions:
Submit your resume and cover letter below.
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