Senior Business Operations Analyst

6 days ago


City of Monash, Australia DuluxGroup Ltd. Full time
Role Summary

This Business Analyst role is crucial in driving future growth and success by supporting key digital projects.

As a hands-on role, you will manage key internal stakeholders and coordinate workflows between internal and external teams to ensure successful project delivery.

Main Responsibilities
  1. Manage relationships and ensure alignment with internal and external stakeholders throughout project stages.
  2. Develop business requirements, user stories, and process flows using agile tools, and maintain traceability and governance.
  3. Prioritize and manage multiple projects simultaneously, meeting deadlines and balancing stakeholder expectations.
  4. Collaborate with teams on digital projects, including websites, e-commerce, and CRM, to ensure successful project delivery.
Requirements
  • Skilled in managing senior stakeholders and ensuring smooth project delivery across cross-functional and offshore teams.
  • Familiar with digital technologies, including Umbraco, Hubspot, SAP, POS, and eCommerce applications would be helpful but not essential.
  • Strong analytical skills, focused on understanding business needs, defining requirements, and driving successful outcomes.
  • Excellent communication skills, with the ability to write clear documents, present ideas effectively, and facilitate workshops to build strong stakeholder relationships.


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