Sales Associate

4 days ago


Melbourne, Victoria, Australia Williams Sonoma Inc Full time
Job Title: Sales Associate

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Williams Sonoma Inc. in Fortitude Valley, Brisbane.

Key Responsibilities:
  • Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Assist customers with special services, including gift wrapping, gift registry, and locating merchandise.
  • Process sales transactions accurately and efficiently, including handling returns and exchanges.
  • Maintain knowledge of products, features, and benefits, as well as current sales and promotions.
  • Utilize effective selling techniques to build sales and increase productivity.
  • Achieve established sales and contest goals.
  • Assist in visual merchandising, including implementing and maintaining visual displays, signage, and lighting.
  • Uphold store and stockroom maintenance and cleanliness standards.
Requirements:
  • Previous retail sales experience, preferably in specialty retail and/or homewares.
  • Strong customer service skills and ability to connect with customers.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Effective communication, organization, and leadership skills.
  • Ability to lift and move medium to large items, up to 30 kg, while utilizing appropriate equipment and safety techniques.
What We Offer:
  • Competitive salary and generous discount on all Williams Sonoma Inc. brands.
  • Opportunities for career growth and development through training, coaching, and cross-brand and cross-function career moves.
  • A dynamic and entrepreneurial work environment.
  • A smart and experienced leadership team that values fresh ideas.
  • A focus on client experience and autonomy to take initiative.

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