Customer Experience Engineer

About the RoleLeverage your technical expertise and leadership skills to drive innovation in our Customer, Entitlements & Connectivity Platform teams.As a Digital Bank, software engineering is core to our operations. Our engineers work autonomously, empowered to deliver high-quality results while continuously learning and improving their craft.We're a global...

Job DescriptionWe are looking for a Senior Support Engineering Manager to join our Customer Service & Support (CSS) organization. As a key member of our team, you will lead a team of support engineering roles with deep product knowledge that resolve customer technical issues.Key ResponsibilitiesCustomer Relationship Management: You will manage the customer...

Coates Hire Operations Pty Limited is a leading provider of equipment hire solutions to the construction, mining, and engineering industries.We are seeking a highly motivated Customer Service Coordinator to join our team at our Roxby Downs branch. As the first point of contact for customers, your primary goal will be to deliver exceptional service with their...

NICE CXone is a leader in providing innovative software solutions to global businesses. As a Senior Technical Support Engineer, you will be part of our dedicated team that delivers exceptional customer experiences, fights financial crime, and ensures public safety.Responsibilities:Manage high-impact technical cases for assigned customers.Work closely with...

At Stripe, we're on a mission to increase the GDP of the internet. As a Customer Success Manager, you'll play a critical role in helping our users achieve maximum value from their investments with us.About the RoleYou will become a trusted advisor to our customers, deeply understanding their business and needs, and help them maximize the value they get from...

Job DescriptionThe Senior Technical Support Engineer will be responsible for providing advanced-level technical support to large enterprise customers. This includes managing high-impact technical cases, working closely with Technical Support Engineers (TSEs), and ensuring timely status updates, customer communication, duplication, and root cause...

About the jobIn this role, you'll work closely with the user account team, senior executives, and engage in product, payments, and technical conversations at multiple levels of the organization.You will be the user's internal advocate, helping ensure an excellent Stripe experience, and gathering feedback on ways that Stripe can build the next generation of...

Akeneo is the leader in Product Information Management (PIM) solutions, enabling businesses to deliver exceptional product experiences across multiple touchpoints. As a Senior Manager, Global Talent Acquisition at Akeneo, you'll play a critical role in guiding customers through their implementation of our technology, making recommendations to simplify their...

In this role as a Software Engineer - Frontend, you'll be part of a talented team that's driving innovation and growth at Tyro. We're shaping the future of digital customer experiences, and we need your skills and expertise to help us achieve our goals.Our team uses Agile methodologies to deliver business value to customers through successful engineering....

About the RoleWe are seeking a Senior Manager, Global Talent Acquisition to join our team.In this role, you will be responsible for guiding customers through their implementation of Akeneo's technology.You will also lead on-site and remote workshops with customers and partners to ensure business objectives are clear and projects start with a solid...

Job SummaryWe are seeking a Customer Service Experience Manager to lead our Field Service team in Sydney.The successful candidate will be responsible for managing a team of competent Field Service Engineers, ensuring service excellence, and driving the team towards achieving and exceeding their goals.Our company culture values diversity, equity, and...

About the TeamThe Offline team is responsible for building the first set of important features for an offline Canva product. We aim to deliver a seamless user experience even when internet connectivity is limited.As a member of our team, you will be collaborating with engineers from various parts of the company to build the whole offline experience in...

NICE CXone is a leading provider of customer experience solutions. We are seeking a highly skilled Senior Technical Support Engineer to join our team.Key Responsibilities:Provide advanced technical support to customers, including troubleshooting and resolution of complex technical issues.Develop and maintain strong relationships with customers and internal...

At Zoomo, our vision is to revolutionize urban mobility with innovative Light Electric Vehicles (LEVs). We operate across the USA, UK, Europe, Canada, and Australia, providing a platform for commercial use e-bikes. Our team of >300 world-class engineers, operators, sales staff, and vehicle repair technicians have developed and deployed the world's best last...

As a Cloud Support Engineer at Amazon Web Services (AWS), you will act as the 'Cloud Ambassador' across all cloud products, arming our customers with required tools and tactics to get the most out of their Product and Support investment.We promote advancement opportunities across the organization to help you meet your career goals. Our follow-the-sun model...

As a Senior Technical Support Engineer at NICE CXone, you will work closely with Technical Account Managers, Incident Managers, and other teams to develop and execute a seamless plan for customer success. Your key responsibilities include organizing and leading multi-participant customer calls, providing weekly/bi-weekly/monthly updates on customer's...

*Creative Activation* is a leading provider of outsourced sales/merchandising teams and retail customer experience measurement campaigns in Australia & New Zealand. We pride ourselves on delivering outstanding performance for our partners by developing passionate people that are ready to work in the evolving retail environment.*About the Role*We are on the...

You are passionate about AI and working to deliver better outcomes for CBA's customers, employees and the wider community We are world leaders in AI ambition Together, we will innovate the future of banking with state-of-the-art AI Powered Engineering solutions Your business The CIO for Technology team ensures that CommBank has a world-class engineering...

Are you passionate about sales and delivering exceptional customer service?Join Trivett, part of the global Inchcape group, and lead our Customer Experience Team as the Customer Experience Manager in creating outstanding customer journeys at our Greystanes dealership.About usInchcape Australia is a leading player in the automotive services sector operating...

About the JobWe are looking for a highly skilled Customer Experience Architect to join our team as a Business Development Manager, Amazon Connect.In this role, you will lead the global GTM plan for Amazon Connect across Australia, working closely with specialists, architects, partners, and account teams around the world.You will be responsible for designing...