APS6 Case Management Officer

14 hours ago

Canberra, ACT, Australia Talent International Full time
{"title": "APS6 Case Management Officer", "content": "About the Role

The APS6 Case Management Officer is a key position within the Administrative Appeals Tribunal Case Management Branch. As a team leader, you will be responsible for undertaking complex work that is guided by legislation, policies, procedures, standards, methodologies, and precedents.

You will have delegated authority and responsibility to resolve issues and risks across a range of activities, providing leadership, control, planning, resource management, performance management, and decision-making for the team membership within the work area.

Key Responsibilities
  • Maintaining a considerable level of contact with internal and external stakeholders, providing detailed technical, professional, policy, operational support, and advice in relation to complex, difficult, or sensitive issues.
  • Undertaking end-to-end case management activities, with appropriate line manager input and oversight.
  • Resolving matters through case management of AAT applications in relation to reviewable decisions in section 100 of the NDIS Act 2013, including NDIS plan and access decisions.
  • Undertaking case management of complex AAT matters, undertaking analysis, and developing options for early resolution.
  • Obtaining necessary information and advice for the effective resolution of AAT matters.
  • Applying alternate dispute resolution methods and advocacy skills, resolving applications and reviews, in keeping with the model litigant principles.
  • Attending Case Conferences, Conciliations, and Hearings conducted by the AAT.
  • Preparing documents detailing resolution options and outcomes at Case Management meetings.
  • Assessing and responding in priority and risk matters, including risk that impact the participant, Scheme sustainability, and the NDIA.
  • Preparing and building participant plans to reflect funded supports.
", "requirements": "Eligibility/Other Requirements
  • The successful candidate will be required to undergo a pre-employment National Police History check, Worker Screening check, and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.
", "how_to_apply": "

To apply for this opportunity, please submit your application to Connie at Talent International by clicking the "APPLY NOW" button. Alternatively, you can contact Connie for further information.

", "company": "Talent International"}

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