Level 3 Technical Project Manager

5 days ago

Melbourne, Victoria, Australia beBeeTechnologist Full time $100,000 - $140,000
IT Support Engineer Job Description

This job is an excellent opportunity to join a managed service provider as a level 3 support engineer with strong project management skills.

The company prides itself on delivering exceptional support to clients, and as a key member of the team, you will play an integral role in ensuring that all customers receive the highest level of service possible.

  • Technical support and delivery of end-to-end IT solutions to clients
  • Project management and ensuring successful outcomes
Key Responsibilities:
  • Provide technical assistance and guidance to clients
  • Develop and implement effective project plans and timelines
  • Manage projects from initiation to completion, ensuring timely and within-budget delivery
  • Collaborate with cross-functional teams to deliver high-quality solutions
  • Identify and address customer needs, providing tailored solutions and exceptional service
Requirements:
  • Excellent problem-solving skills and analytical thinking
  • Strong communication and interpersonal skills, with the ability to build rapport with diverse stakeholders
  • A passion for technology and IT, with a willingness to learn and adapt to new technologies
  • Customer-first approach, with a focus on delivering exceptional service and building long-term relationships
  • Ability to work independently and as part of a team, with a flexible attitude and adaptability
  • Experience in a comparable service desk position, with a proven track record of delivering results

Join our dynamic team and take your career to the next level As an IT Support Engineer, you will have the opportunity to work on exciting projects, develop your skills, and make a real difference in the lives of our clients. If you are passionate about technology and committed to delivering exceptional service, we encourage you to apply for this exciting opportunity.

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