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Assistant Relationship Manager

2 months ago

Halls Creek, Australia Suncorp Group Full time

About the Role

We are seeking an experienced Assistant Relationship Manager to join our high-performing Agribusiness team at Suncorp Group. As a key member of our team, you will support the Relationship Manager in managing and growing a portfolio of valued Agribusiness customers.

Key Responsibilities

  • Assist the Relationship Manager in managing customer relationships and identifying opportunities for growth and retention.
  • Attend to client queries and provide timely and professional responses.
  • Support the improvement of customer service and satisfaction outcomes.
  • Proactively identify client needs and maintain accurate customer data.
  • Collaborate with colleagues to meet customer needs and provide holistic solutions.
  • Provide feedback to operational and risk areas on issues impacting the business.
  • Contribute to continuous improvement activities within the region.
  • Develop relationships with intermediaries and refer customers to Relationship Managers or District Managers.

Requirements

  • Tertiary qualifications in agribusiness, commercial, or finance are desirable.
  • Demonstrated experience in roles requiring growth and retention of a customer base.
  • Demonstrated experience in financial services.
  • Experience as an Assistant Relationship Manager or equivalent role in an Agribusiness banking team is highly regarded.

About Us

Suncorp Group is a leading Australian financial services company that supports Australians and their communities. We offer a range of benefits, including flexible working options, discounts on retail and banking products, and opportunities for career development and growth.