Transcription Coordinator

3 weeks ago


Perth, Western Australia Epiq Full time

Job Summary

The Transcription Coordinator is responsible for ensuring accurate and timely transcription of documents. This role involves working closely with the Transcription Manager to allocate tasks and manage the transcription process.

Key Responsibilities

  • Liaise with the Transcription Manager to assign tasks and manage the transcription process
  • Assist with transcriber allocations and reallocations
  • Merge, produce, and deliver transcripts in accordance with client and business quality KPIs
  • Ad-hoc set up transcript orders for transcription and production
  • Provide transcribers with relevant job information
  • Deliver transcripts to clients via a variety of methods
  • Audio check indistinct and inaudible notations in transcripts
  • Participate in projects on an ad-hoc basis
  • Conduct quality assessments for transcribers as directed by the Operations Manager and Quality Assurance Lead Analyst

Requirements

  • Collaborative team member
  • Strong communicator
  • Attention to detail
  • Customer focused
  • Strong English skills, both written and verbal
  • High school graduate
  • Six months to one year basic office administration

Epiq is an equal opportunity employer and welcomes applications from diverse candidates.



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