IT Technical Support Specialist

6 days ago

Sydney, New South Wales, Australia beBeeTechnician Full time $60,000 - $80,000

Our organization is currently seeking a highly skilled Technical Support Specialist to join our IT department. This role will involve providing technical support for hardware, software, and networking systems.

Key Responsibilities:
  • Troubleshoot hardware and software issues, as well as network problems related to VOIP and other systems.
  • Support and manage key systems including Microsoft 365, Azure, Storman Cloud, 8x8, MDM, FreshService, and Jira.
  • Oversee the deployment, management, and secure decommissioning of IT assets.
  • Ensure seamless user onboarding, offboarding, and account management processes.

In this role, you will be working closely with our team to deliver exceptional technical support services to our clients.

We are looking for an individual who is passionate about technology, problem-solving, and delivering high-quality results in a fast-paced environment.

Requirements:
  • Experience in a multi-site IT support environment.
  • Strong troubleshooting skills and a customer-first approach.
  • Proficiency with Microsoft Office 365 and Azure.
  • Knowledge of networking fundamentals, MDM tools, and ITSM platforms.

This is an excellent opportunity for someone who is enthusiastic about IT and wants to make a real impact in a dynamic and innovative team.

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