APAC Senior Learning Coordinator

3 weeks ago

Sydney, New South Wales, Australia Aon Full time
About the Role

We are seeking a highly skilled and experienced Senior Learning Coordinator to join our APAC team. As a key member of our Global Learning & Development team, you will play a critical role in supporting the delivery of Aon's strategic plan by deploying and delivering engaging and high-quality strategic learning programs across the APAC region, with a primary focus on Pacific.

Key Responsibilities
  • Program planning and event management, including course setup, securing venues, tracking of program costs, securing facilitators and leaders, and deploying learning surveys to gather participant feedback.
  • End-to-end Workday/Learning Management System management, including course setup, attendance reconciliation, and reporting.
  • Update regional delivery calendar, track enrollment, and proactively provide program status updates to help flag potential issues and drive participation.
  • Manage stakeholder relationships with curriculum leads/managers, facilitators, and leaders to ensure the successful delivery of learning programs and initiatives.
  • Facilitate/host learning programs.
  • Prepare facilitators/business leaders to deliver content.
  • Deploy learning programs (virtual/in-person/hybrid sessions).
  • Align/update training materials in conjunction with L&D curriculum managers.
  • Active involvement in continuous deployment process improvement within the team.
  • Support other Learning Deployment Team members across APAC by sharing knowledge and providing training when required.
  • Ad-hoc project work to support the implementation of the Learning & Development strategy.
Requirements
  • Proven experience presenting, facilitating, and training others.
  • Strong customer service skills (both verbal and written) with the ability to communicate effectively with all levels within the organization.
  • Organizational skills, including strong planning and project management skills.
  • Ability to be flexible and proactive, manage multiple projects, and deliver initiatives within a short timescale with speed, accuracy, and efficiency.
  • Demonstrated problem-solving and analytical skills.
  • Comfortable with asking questions and making decisions autonomously.
  • Ability to navigate through what may at times be an ambiguous environment.
  • Comfort in working in a fast-paced environment.
  • Can manipulate large amounts of data, formulate data into easy-to-read formats, and be comfortable telling a story and providing insights with that data.
  • Strong proficiency in Microsoft Word, PowerPoint, Outlook, Excel, SharePoint, and Learning Management System (LMS) and Measurement Tools (Workday and Perceptyx preference).
About Aon

Aon is in the business of better decisions. We shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

We offer a comprehensive benefits package, encourage a diverse workforce, and provide an agile, inclusive environment that allows you to manage your wellbeing and work/life balance. Plus, all colleagues enjoy two 'Global Wellbeing Days' each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working.

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