A Customer Service Professional
5 days ago
Job Title
">A Customer Service Professional
">You will be working as a customer service professional in our retail stores. The role involves providing an exceptional customer experience, empowering customers to achieve their telecommunications goals.
">About the Role
">We are seeking individuals who possess excellent communication skills and a passion for delivering outstanding customer service. As a customer service professional, you will work closely with customers to understand their needs and provide tailored solutions to meet their requirements.
">Key Responsibilities
">Your key responsibilities will include:
">- ">
- Providing expert advice to customers on our products and services;">
- Assisting customers with sales and account inquiries;">
- Identifying and resolving customer complaints and concerns;">
- Maintaining a high level of product knowledge and staying up-to-date with new releases and updates;">
- Working collaboratively with colleagues to achieve sales targets and deliver exceptional customer experiences.">
Requirements
">To be successful in this role, you will need:
">Candidate Requirements
">- ">
- A strong desire to provide exceptional customer service and deliver results-driven outcomes;">
- An ability to work effectively in a fast-paced environment and adapt to changing priorities;">
- Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues;">
- Product knowledge and a willingness to learn and stay up-to-date with new releases and updates.">
What We Offer
">In return for your hard work and dedication, we offer:
">Employee Benefits
">- ">
- A competitive salary and benefits package;">
- The opportunity to work with a leading telecommunications company and contribute to the success of our business;">
- Ongoing training and development opportunities to help you grow and succeed in your career;">
- A collaborative and supportive work environment that encourages teamwork and open communication.">
Join Our Team
">Apply now to join our team and take the first step towards a rewarding and challenging career as a customer service professional.
">Contact Us
">For more information about this role or to apply, please contact us using the details below:
">Contact Information
">Email: [your email address]
">Phone: [your phone number]
">Fax: [your fax number]
">Address: [Your Company Address]
">Web: [Your Company Website]
">It's time to 'connect' with a future that matters
">Why Choose Us
">We're committed to creating a workplace culture that is inclusive, supportive, and empowering. At Telstra, you'll find a diverse range of opportunities to learn, grow and develop your career, all while making a real difference in people's lives.
">Our Values
">We value collaboration, creativity, innovation, integrity, respect, and trust. These values guide everything we do and shape the way we interact with each other, our customers, and our communities.
">Diversity and Inclusion
">We believe diversity and inclusion are essential to achieving our purpose and driving growth. We welcome applications from people of all backgrounds, ages, abilities, cultures, ethnicities, gender identities, and sexual orientations.
">Accessibility
">We're committed to providing equal access to opportunities for people with disabilities. If you require any reasonable adjustments during the recruitment process, please let us know so we can make it work for you.
">Career Development
">We're passionate about helping you grow and develop your career. We offer ongoing training, mentoring, and coaching to help you achieve your goals and aspirations.
">Benefits and Rewards
">We offer a comprehensive rewards and benefits package that includes a competitive salary, bonus scheme, flexible working hours, paid parental leave, and more.
">Work-Life Balance
">We understand the importance of maintaining a healthy work-life balance. That's why we offer flexible working arrangements, including part-time, full-time, and job share options.
">Telstra Foundation
">We're proud supporters of the Telstra Foundation, which aims to improve the lives of disadvantaged Australians through education, health, and community programs.
">Get Involved
">Want to stay up-to-date with the latest news, events, and job opportunities at Telstra? Follow us on social media or sign up for our newsletter to receive regular updates.
">TELSTRA AT A GLANCE
">Telstra is a leading Australian telecommunications company with a global presence. We employ over 30,000 people worldwide and serve millions of customers across Australia and Asia.
">LEARN MORE ABOUT TELSTRA
">Visit our website to learn more about our history, mission, values, and leadership team.
">CONTACT US
">Have a question or comment about this job or our company? Get in touch with us using the contact details below.
">OUR LOCATIONS
">We have offices and stores located across Australia, Asia, and Europe. Find your nearest location and get in touch with us today.
">CURRENT OPENINGS
">View our current job openings and apply online today.
">JOIN OUR TEAM
">Are you ready to start your next chapter with Telstra? Apply now to join our team and take the first step towards a rewarding and challenging career.
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