Customer Service and Sales Consultant

1 week ago


Loganholme, Queensland, Australia Telstra Full time
Role Overview

We are seeking a talented part time sales and service advisor to join our team at Telstra Mackay. As a sales and customer service representative, you will be the face and voice of our brand, delivering exceptional customer experiences and providing personalized service and advice to our customers.

About the Role

  • You will work collaboratively with our team to deliver a unique and memorable customer experience.
  • You will have a passion for retail and be confident in your ability to identify and meet the needs of our customers.
  • You will be knowledgeable about our services and products, and be able to communicate this effectively to our customers.
  • You will be resilient and able to work in a fast-paced environment.

Key Responsibilities

  1. Deliver exceptional customer service and provide personalized advice to customers.
  2. Develop and maintain relationships with our customers to ensure their ongoing needs are met.
  3. Work collaboratively with our team to achieve sales and customer service targets.
  4. Stay up to date with our services and products, and be able to communicate this effectively to our customers.

Requirements

  • Confidence and resilience in a fast-paced environment.
  • Strong communication and interpersonal skills.
  • A passion for retail and customer service.
  • Ability to work collaboratively as part of a team.

What We Offer

  • A dynamic and supportive work environment.
  • Opportunities for career growth and development.
  • A competitive salary and benefits package.
  • A fun and rewarding work environment.


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