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Case Manager

2 months ago

Cairns City, Queensland, Australia IFYS Ltd Full time
{"title": "Case Manager", "subtitle": "Lead a team of Residential Youth Workers in Cairns", "content": "

At IFYS Ltd, we are committed to providing high-quality care and support to children and young people in our residential programs. We are seeking a skilled and motivated Case Manager to lead our team of Residential Youth Workers in Cairns.

The successful candidate will have experience in a leadership position in a similar field, a relevant tertiary qualification, and knowledge of relevant legislation and best practices. They will be able to build and maintain effective relationships with all stakeholders, demonstrate leadership abilities, and handle crisis situations calmly and effectively.

The Case Manager will be responsible for managing and overseeing the day-to-day running of the program, providing leadership and management to all staff, and ensuring that the program provides trauma-informed therapeutic care to young people. They will also be responsible for managing positive relationships with all stakeholders, ensuring the program adheres to all reporting and documentation requirements, and contributing to efficient and comprehensive onboarding, induction, and training of new staff.

We offer a competitive salary package, career and professional development opportunities, and a skilled leadership and supportive team environment. If you are a motivated and experienced leader who is passionate about making a positive impact in the lives of children and young people, we encourage you to apply for this exciting opportunity.

  • Manage and oversee the day-to-day running of the program
  • Provide leadership and management to all staff
  • Ensure the program provides trauma-informed therapeutic care to young people
  • Manage positive relationships with all stakeholders
  • Ensure the program adheres to all reporting and documentation requirements
  • Contribute to efficient and comprehensive onboarding, induction, and training of new staff
", "requirements": "
  • Experience working in a leadership position in a similar field
  • A relevant tertiary qualification, Diploma level or higher
  • Knowledge of relevant legislation and best practices
  • Excellent interpersonal and communication skills, with the ability to build and maintain effective relationships with all stakeholders
  • Demonstrated leadership abilities, including the capacity to motivate and empower a team to achieve positive outcomes
  • Sound judgment, problem-solving skills, and the ability to handle crisis situations calmly and effectively
  • Exceptional time management and prioritization skills
  • Demonstrated experience in maintaining program compliance
  • A continuous learning mindset
", "benefits": "
  • Competitive salary package
  • Career and professional development opportunities
  • Skilled leadership and supportive team environment
  • Unique in-house training opportunities
  • Access to the Calm app for yourself and family members
", "contact": "If you would like further information on this role, please email or call to speak to Recruitment Officer - Danielle."}