Duty Manager Opportunity with Excellent Career Growth

3 weeks ago

Bathurst, New South Wales, Australia Bernardi Group Full time

About the Role

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  • We are seeking a highly motivated and experienced Duty Manager to join our team at Bernardi Group. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of our supermarket during the night shift.
  • As Duty Manager, you will lead by example, demonstrating exceptional leadership skills, and work closely with our Night Fill team to maintain high standards of customer service and store appearance.

Main Responsibilities

  • Store Operations: Ensure the efficient running of the store, including managing stock levels, maintaining store appearance, and resolving customer complaints in a professional manner.
  • Team Management: Mentor, coach, and assist team members to achieve expected standards, and provide guidance on tasks and duties.
  • Cash Handling: Balance cash registers, handle customer transactions, and maintain accurate records.
  • Maintenance and Security: Ensure all equipment is functioning properly, perform basic maintenance tasks, and implement security procedures as required.
  • Customer Service: Provide excellent customer service, respond to customer queries, and resolve any issues that may arise.

Requirements

  • Experience: Proven experience in a leadership or management role within a retail environment.
  • Skills: Excellent communication and interpersonal skills, ability to lead and motivate teams, and strong problem-solving skills.
  • Qualifications: Relevant qualifications in retail management, first aid, food safety, and RSA certificates are desirable.

About Us

Bernardi Group is a dynamic family-owned company operating independent supermarkets in the Central West and Riverina areas of New South Wales. We are committed to delivering an exceptional shopping experience for our customers through quality produce, everyday lower prices, and supporting local growers and businesses.

What We Offer

  • Competitive Salary: $70,000 - $80,000 per annum, depending on experience.
  • Opportunities for Growth: We offer opportunities for career advancement and professional development within our organization.
  • Supportive Team Environment: We foster a supportive team culture where employees can grow and develop their skills.

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