Hospitality Operations Professional

3 days ago


Australia beBeeHospitality Full time $45,000 - $56,000

Job Summary:

We are seeking a skilled hospitality operations professional to join our team on the Mornington Peninsula. As part of our dynamic front office team, you will be responsible for delivering exceptional guest experiences across two vibrant accommodation properties.

This is an exciting opportunity for someone looking to take the next step in their career, with opportunities for growth and development within a respected hotel environment.

About Us:

We operate two boutique hotels on the Mornington Peninsula, offering luxury coastal accommodation to guests from around the world. Our properties are known for their warm and genuine service, relaxed coastal setting, and exceptional food and wine experiences.

The Role:

As a hospitality operations professional, you will be responsible for managing reservations, providing concierge-style support, and ensuring accurate records and efficient communication across hotel departments.

Key Responsibilities:

  1. Welcome arriving guests and ensure a smooth check-in/check-out experience
  2. Manage reservations for accommodation, conferences, and group bookings
  3. Provide concierge-style support, including local dining and attraction recommendations
  4. Deliver friendly and professional service
  5. Ensure accurate records and efficient communication across hotel departments

What We're Looking For:

We are seeking a motivated and customer-focused individual with previous experience in hotel reception or restaurant reservations. You should have excellent communication and interpersonal skills, be able to remain calm under pressure, and have a positive attitude and strong work ethic.

What We Offer:

A beautiful working location on the Mornington Peninsula, opportunities for growth and development, and training and support to help you succeed in your role.

Location:

Mornington Peninsula (approx. 90 minutes from Melbourne CBD)



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