
Healthcare Customer Service Team Leader
7 days ago
This is a leadership position responsible for managing a team in customer service. The team leader ensures timely and accurate delivery of services to healthcare customers, providing professional support to patients, caregivers, and healthcare professionals.
The successful candidate will oversee order processing, manage complex service issues, build knowledge of nutrition products, and utilize ERP and CRM systems for customer management and compliance.
Key Responsibilities:- Lead a team in delivering high-quality customer service.
- Ensure timely deliveries and minimize disruptions to patients.
- Manage complex service issues and complaints with urgency and care.
- Build knowledge of nutrition products to assist team members.
- Utilize ERP and CRM systems for customer management and compliance.
About You
To succeed in this role, you will need:
- Strong communication and interpersonal skills.
- Proficiency in ERP and CRM systems, particularly JDA, SAP, or Salesforce.
- High-level computer literacy, including Microsoft Office.
- Proven leadership experience in customer service within healthcare or logistics.
- Attention to detail for accurate order processing and documentation.
- A commitment to continuous learning and coaching product knowledge in the team.
About Our Organization
We are a global logistics company that moves businesses and keeps communities thriving. We collaborate in friendly teams, supported by approachable leaders who give us autonomy to make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move our customers and world further.
We welcome everyone, regardless of age, ethnicity, gender, or ability. You must be entitled to work in Australia and prepared to undertake pre-employment checks, including a criminal history check and medical assessment.
-
Customer Relations Team Leader
1 week ago
Sydney, New South Wales, Australia Catholic Healthcare Full time**Job Description**:Customer Relations Team Leader- ** Macquarie Park, 10min walk from Metro Station + WFH options**:- ** NFP Salary Packaging benefits + 7 additional leave days per year**:- ** Lead our dedicated Residential Aged Care team to make a difference**:- ** Rewarding role in a growth industry - Leading Aged Care Provider**An exciting opportunity is...
-
Customer Care Team Leader
1 week ago
Sydney, New South Wales, Australia Catholic Healthcare Full timeCompany DescriptionCatholic Healthcare PTY Ltd**Job Description**:- ** Excellent Salary Packaging options + 6 extra leave days**:- ** Not-For-Profit / values based organisation**:- ** Permanent Full-Time position**We are now seeking an enthusiastic and experienced Customer Service Team Leader to motivate and lead our team of dedicated customer service...
-
Customer Care Team Leader
1 week ago
Sydney, New South Wales, Australia Catholic Healthcare Full timeOverviewJoin to apply for theCustomer Care Team Leader - Home and Community Servicesrole atCatholic Healthcare.LocationHunters Hill, SydneyResponsibilitiesProviding day-to-day management and support to the Customer Care Team to deliver high quality and timely service to our Home & Community Services clientsBuilding the skills, knowledge and competency of the...
-
Customer Care Team Leader
2 weeks ago
Sydney, New South Wales, Australia Catholic Healthcare Limited Full timeCustomer Care Team Leader - Home and Community Services Hunters Hill NSW 2110, AustraliaPosted Sunday 27 July 2025 at 2:00 pm Expires Thursday 28 August 2025 at 1:59 pmDiscover a career where care goes both waysLocation - Hunters HillCompetitive hourly rate - from $48 per hour based on experience (plus superannuation)Not for profit employer, so you pay less...
-
Customer Care Team Leader
1 week ago
Sydney, New South Wales, Australia Catholic Healthcare Limited Full timeCustomer Care Team Leader - Home and Community Services Hunters Hill NSW 2110, Australia Posted Thursday 31 July 2025 at 2:00 pm | Expires Monday 1 September 2025 at 1:59 pm Discover a career where care goes both waysLocation - Hunters Hill Competitive hourly rate - from $48 per hour based on experience (plus superannuation) Not for profit employer, so you...
-
Customer Relations Team Leader
7 days ago
Sydney, New South Wales, Australia Catholic Healthcare Full time**Job Description**:Customer Relations Team Leader- ** Macquarie Park, 10min walk from Metro Station + WFH options**:- ** NFP Salary Packaging benefits + 7 additional leave days per year**:- ** Rewarding role in a growth industry - Leading Aged Care Provider**An exciting opportunity is now available for an experienced and "hands on" Customer Relations Team...
-
Customer Care Team Leader
6 days ago
Sydney, New South Wales, Australia Catholic Healthcare Limited Full timeCustomer Care Team Leader - Home and Community ServicesHunters Hill NSW 2110, AustraliaPosted Tuesday 5 August 2025 at 2:00 pm | Expired Wednesday 20 August 2025 at 1:59 pmDiscover a career where care goes both waysLocation - Hunters HillCompetitive hourly rate - from $48 per hour based on experience (plus superannuation)Not for profit employer, so you pay...
-
Customer Care Team Leader
1 week ago
Sydney, New South Wales, Australia Catholic Healthcare Limited Full timeCustomer Care Team Leader - Home and Community ServicesHunters Hill NSW 2110, AustraliaPosted Tuesday 5 August 2025 at 2:00 pm | Expired Wednesday 20 August 2025 at 1:59 pmDiscover a career where care goes both waysLocation - Hunters HillCompetitive hourly rate - from $48 per hour based on experience (plus superannuation)Not for profit employer, so you pay...
-
Customer Care Team Leader
7 days ago
Sydney, New South Wales, Australia Catholic Healthcare Limited Full timeCustomer Care Team Leader - Home and Community ServicesHunters Hill NSW 2110, AustraliaPosted Sunday 27 July 2025 at 2:00 pm | Expires Thursday 28 August 2025 at 1:59 pmDiscover a career where care goes both waysLocation - Hunters HillCompetitive hourly rate - from $48 per hour based on experience (plus superannuation)Not for profit employer, so you pay less...
-
Customer Care Team Leader
7 days ago
Sydney, New South Wales, Australia Catholic Healthcare Limited Full timeCustomer Care Team Leader - Home and Community ServicesHunters Hill NSW 2110, AustraliaPosted Sunday 27 July 2025 at 2:00 pm | Expires Thursday 28 August 2025 at 1:59 pmDiscover a career where care goes both waysLocation - Hunters HillCompetitive hourly rate - from $48 per hour based on experience (plus superannuation)Not for profit employer, so you pay less...