Director of Operational Excellence

2 days ago

KalgoorlieBoulder, Australia beBeeOperations Full time $90,000 - $120,000

Are you ready to drive operational excellence in our Kalgoorlie branch and lead us towards industry-leading standards?

About the Operations Role

As a key member of our leadership team, you will be instrumental in shaping our branch into a model of safety, operational success, and customer satisfaction within the transportation industry.

You will work closely with an experienced management team, focusing on sustainable growth through succession planning and team development. You will have the opportunity to set new standards in operational efficiency, uphold ethical practices, and ensure all facets of our road and air freight services deliver exceptional customer experiences.

This role is pivotal in ensuring our branch not only meets but exceeds expectations in service quality and profitability. You’ll be at the forefront of strategy implementation, translating business plans into actionable goals for the branch.

Key Responsibilities
  • Drive Productivity & Efficiency: Set ambitious targets and ensure consistent performance measurement to maximize productivity.
  • Champion Service Excellence: Elevate service standards and deliver a world-class experience to every customer.
  • Leadership & Vision: Model our vision, mission, and values, fostering a high-performance culture in line with our strategic business plan.
  • Build Teamwork & Collaboration: Promote teamwork and cooperation across all levels of the branch to create a positive, harmonious workplace.
  • Compliance & Safety: Ensure strict adherence to industry regulations, including occupational health and safety, environmental protection, and dangerous goods management.
What You Bring to the Operations Role
  • Proven Leadership: Extensive experience in a management role, with a strong track record in transportation or a related field.
  • Safety Excellence: A commitment to safety and a demonstrated ability to foster a safe workplace environment.
  • Strategic Mindset: A focus on continuous improvement and innovation, aligning with our broader goals.
  • Customer Focus: Dedication to delivering exceptional customer experiences, with a passion for service quality.
  • Stakeholder Management: Strong interpersonal and communication skills to engage stakeholders effectively.

To thrive in this role, you will require excellent leadership and management skills, a deep understanding of the transportation industry, and a passion for delivering exceptional results.

Additional Information

We believe in nurturing a diverse and inclusive workplace, where everyone has the chance to contribute and grow. We are committed to equal opportunities and welcome applications from qualified candidates.

As a valued member of our team, you will have access to ongoing training and development opportunities, as well as a competitive compensation package.

Join us today and take the next step in your career

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