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Service Engineer

2 months ago

Perth, Western Australia PALFINGER AG Full time

About the Role

We are seeking a highly skilled Service Engineer to join our team at PALFINGER AG. As a Service Engineer, you will be responsible for providing exceptional service and support to our customers in Australia and New Zealand.

Key Responsibilities

  • Collaborate with local service partners to ensure timely and efficient service delivery
  • Prepare and execute service plans, ensuring high-quality results and adherence to industrial requirements
  • Communicate effectively with customers, agents, and superintendents to resolve service-related issues
  • Conduct site measurements and provide accurate reports to support spare parts identification
  • Develop and maintain strong relationships with customers, sales managers, and superintendents
  • Support wind crane and marine product-line service activities in Australia and New Zealand
  • Improve technical communication and response times within the APAC marine region
  • Enhance PM reputation and awareness among customers in Australia and New Zealand
  • Maintain good management and control of service operations in Australia and New Zealand

Requirements

  • Good academic qualifications from a technical school or college
  • Strong knowledge of marine, offshore, and maritime industries, as well as LSA service and commissioning
  • Skills in troubleshooting electrical and hydraulic systems
  • Excellent communication skills in English
  • Ability to travel frequently and work overtime, weekends, and public holidays
  • Basic computer skills and knowledge of MS Office (Excel, PowerPoint)

What We Offer

  • Career opportunities and advancement within the organization, with regional exposure
  • Flexible and hybrid work arrangements
  • The opportunity to work with a market leader in the industry