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Night Guest Service Ambassador

3 weeks ago

Melbourne, Victoria, Australia beBee Careers Full time

Take your career to new heights as a Night Guest Service Agent. Provide exceptional service and create memorable experiences for our guests.

About the Role
  • Deliver passionate, knowledgeable, and friendly service to all guests.
  • Respond to guest inquiries and complaints in a professional manner.
  • Manage guest check-in and check-out processes efficiently.
  • Communicate effectively with other departments to ensure seamless service delivery.

Maintain a safe, clean, and comfortable environment for our guests. Previous customer service experience is essential, preferably in hospitality. Availability for overnight shifts, including weekends and public holidays, is also required.

Key Qualifications
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency in computer systems, including Microsoft Office and Opera.
  • Adherence to procedures for transactions, confidentiality, and security.

We offer on-the-job training, career advancement opportunities, and global benefits. Join us to explore limitless possibilities in hospitality.

Become a Night Guest Service Agent and take the first step towards a rewarding career in hospitality.

As a Night Guest Service Agent, you will be responsible for ensuring that our guests have an exceptional stay with us.