Broadcast Technology Support Specialist

1 day ago


Sydney, New South Wales, Australia Nine Full time
{"title": "Broadcast Technology Support Role at Nine", "description": "Role Overview

Nine is seeking a skilled Broadcast Technology Support Analyst to join its team in North Sydney. This full-time, rotating shift role covers 7 days a week and involves providing technical and operational support across the production facility.

Key Responsibilities
  • Serve as the initial point of contact for internal customers, handling inquiries via phone calls and ticketing systems.
  • Proactively identify and address any issues raised by internal customers.
  • Analyse problems and determine if they can be resolved independently; or escalate complex issues.
Requirements
  • Engineering Degree, Diploma in Electrical or Communications Engineering, or comparable qualification in the Broadcast or IT Industry.
  • Proficiency in managing and addressing multiple priorities and requests simultaneously.
  • Excellent communication skills and the ability to work autonomously.
  • Access to transportation.
  • A flexible attitude to working irregular hours, including 4:30 am starts, weekends, public holidays, and shift work on a regular basis.
About Nine

Nine is a leading company in AU, and this role offers the chance to join a rapidly growing team. The successful candidate will be part of an enthusiastic team responsible for day-to-day support of sophisticated, up to date, technical broadcast systems.

", "lang_code": "en-US"}

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