Retail Store Operations Manager

5 days ago

Australia beBeeRetailManagement Full time $60,000 - $75,000

Job Description:

We are seeking a highly skilled and experienced Retail Store Operations Manager to join our team. As a key member of our retail operations, you will be responsible for overseeing the day-to-day operations of our store, ensuring that all aspects of the business run smoothly and efficiently.

Your primary focus will be on supervising junior staff, providing guidance and training to ensure they have the skills and knowledge needed to excel in their roles. You will also be responsible for maintaining store cleanliness, security, and stock management, as well as assisting the store manager with customer attraction strategies, pricing, stock integrity, and staff training.

Key Responsibilities:

  • Supervise and train junior staff
  • Maintain store cleanliness, security, and stock management
  • Assist with customer attraction strategies, pricing, stock integrity, and staff training
  • Merchandise activities and in-store promotional events/displays
  • Assist with rostering, recruitment, onboarding new staff, and continuous support/mentoring
  • Prepare work placement activities as per the vocational training schedule
  • Manage customer complaints and grievances
  • Monitor and review store budgets
  • Process invoices and maintain cash register float

Requirements:

To be successful in this role, you will need:

  • Relevant qualifications in retail services, coupled with relevant and successful retail experience (preferably fashion)
  • Demonstrated previous experience in a store management role
  • Previous experience managing a team, including an ability to motivate others
  • Demonstrated sales experience and effective sales techniques
  • A passion for sustainable living and pre-loved items
  • Strong communication and interpersonal skills
  • A real passion for delivering incredible customer service
  • Strong visual merchandising skills
  • An eye for detail and strong organizational and time management skills
  • Current First Aid and CPR Certificates or willingness to obtain
  • Possess or willingness to obtain a Blue Card and a National Criminal History check prior to commencement of employment

Benefits:

Our competitive salary rates reflect your qualifications and experience. As a valued employee, you will enjoy numerous benefits, including professional development opportunities, free gym access, and a supportive work environment.

How to Apply:

Apply now to take your career to the next level and become part of our dynamic team

About Us:

We are an equal opportunity employer committed to safeguarding children and young people.

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