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Business Project Manager

2 months ago


Melbourne, Victoria, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time
About the Role

We are seeking a highly skilled Business Project Manager to join our Institutional Banking team in Melbourne. As a Business Project Manager, you will be responsible for assessing customer migration requirements and solutions, ensuring they are implemented with a complete understanding of the change(s), and that both technology and customer impacts are understood.

You will work closely with technology stakeholders to facilitate changes and engage product teams to understand the impacts of customer solutions during the migration phases. Your key responsibilities will include developing end-to-end delivery plans, migration run-sheets, and change records, as well as working with relevant ANZ stakeholders to develop effective communication plans and engagement plans for our customers.

Key Responsibilities
  • Assess customer requirements for technology and customer impacts
  • Engage technology stakeholders to facilitate changes
  • Engage product teams to understand the impacts of customer solutions during the migration phases
  • Develop end-to-end delivery plans, migration run-sheets, and change records
  • Oversee the end-to-end technical delivery and own the customer engagement through to successful migration
  • Work with relevant ANZ stakeholders to develop effective communication plans and engagement plans for our customers
What We're Looking For

We are looking for a highly motivated and experienced Business Project Manager who is passionate about delivering high-quality results and has a strong understanding of customer needs and wants. You will have existing technical experience or expertise in one or more of the following areas: Payments, File-transfer, API's, Fileactive. You will also have an end-to-end appreciation of customer journeys from a migration perspective and an interest in and affinity for technology changes.

We encourage applications from individuals with a growth mindset and a desire to optimise customer journeys and experiences during the migration phases. If you have most of the skills and experience we're looking for, we'd love to hear from you.

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.