Customer Experience Associate

1 week ago

Adelaide, South Australia beBeeCustomerService Full time $50,000 - $55,000
Customer Service Representative

We are seeking a skilled and motivated Customer Service Representative to join our team. As a key member of our operations, you will play a vital role in delivering exceptional customer experiences.

In this role, you will be responsible for:

  • Providing outstanding customer service via various channels, including phone, email, and in-person interactions
  • Assisting customers with queries, resolving issues, and responding to feedback in a professional and timely manner
  • Collaborating with colleagues to ensure seamless customer service delivery and achieving business objectives

To succeed in this position, you will need:

  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment, managing multiple priorities and deadlines
  • Strong problem-solving skills, with the ability to think critically and creatively

What we offer:

  • A competitive salary and benefits package
  • The opportunity to grow and develop your career in a dynamic and supportive environment
  • A chance to make a real difference in the lives of our customers

Key qualifications include:

  • High school diploma or equivalent required; degree in a related field an asset
  • Minimum 1 year of customer service experience, preferably in a similar industry
  • Valid driver's license and clean driving record (required for certain locations)

Please note that this job description is subject to change based on business needs and requirements. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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