
Procurement Expert
2 days ago
We are seeking a seasoned professional to lead our customer success initiatives. The ideal candidate will have a deep understanding of Source-to-Pay (S2P) solutions and be able to guide enterprise customers in maximizing the value from their procurement digital transformation.
This is a strategic role that requires strong relationships with CPOs, CFOs, Procurement COEs, and transformation teams to ensure our customers achieve their KPIs such as spend under management, cost savings, process efficiency, supplier collaboration, and procurement ROI.
The successful candidate will act as a trusted advisor, consulting customers on industry best practices and strategies around S2P implementation and optimization.
Key responsibilities include:
- Driving post-implementation value realization by aligning customer procurement objectives with solution capabilities.
- Consulting customers on industry best practices and strategies around S2P implementation and optimization.
- Maintaining accurate records of customer interactions, health status, and renewal forecasts in CRM systems.
Requirements:
- 5–15 years of experience in Procurement, S2P Consulting, or related roles.
- Prior experience consulting or advising CPOs, CFOs, Procurement COEs, or transformation leaders.
- Deep understanding of procurement digital transformation KPIs and value drivers.
- Background working with leading S2P platforms (e.g., SAP Ariba, Coupa, Ivalua, GEP SMART, Jaggaer) is highly desirable.
Benefits:
- Cloud Product Company: We are a Cloud SaaS Company and our products are created by using the latest technologies like ML and AI.
- A Market Leader: Zycus is recognized by Gartner as a Leader in Procurement Software Suites.
- Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization.
- Get a Global Exposure: You get to work and deal with our global customers.
- Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality.
About Us:
Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.
Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization.
Start your Cognitive Procurement journey with us, as you are Meant for More.
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