Sydney Educator

3 days ago

Sydney, New South Wales, Australia beBeeEducator Full time $75,000 - $90,000

Student Experience Manager

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  • We're looking for a proactive manager to support our growing network of school clients.">
  • The successful candidate will work closely with our teams to streamline onboarding, improve documentation, and create an experience that supports educators using our platform.">
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Key Responsibilities:

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  • Run program demonstrations with schools and provide excellent customer service.">
  • Visit schools to work directly with teachers and students, building strong relationships and providing tailored solutions.">
  • Troubleshoot account issues, guide users through platform features, and escalate technical issues when needed.">
  • Identify recurring queries and contribute to improving help centre articles and internal support workflows.">
  • Collaborate with the team to ensure schools have a smooth experience from first login to full implementation.">
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About You

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  • You are a natural communicator – clear, friendly, and patient.">
  • You've worked in a support or education-facing role before and enjoy helping people solve problems.">
  • You're organised and responsive, able to juggle multiple queries without letting quality drop.">
  • You have strong attention to detail and take pride in delivering accurate and helpful support.">
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Benefits

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  • Enjoy a 2pm Friday finish.">
  • Join a young, fast-paced team.">
  • Work for a SaaS business with a meaningful mission.">
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This is a full-time opportunity based in Sydney, Australia. We welcome applicants with a Bachelor Degree (preferred) and current work authorisation in Australia.

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