Hearing Health Support Professional
2 days ago
At our hearing clinics, we have an exciting opportunity for a customer service professional to join our team. This casual position involves providing general support and leave cover for our busy clinics across Adelaide.
You will play a key role in delivering exceptional service to our predominantly older clientele, helping them manage their hearing health in this client-facing role.
We are passionate about helping people enjoy a better hearing experience so they can stay connected to the world they love. Our highly-trained hearing care specialists work tirelessly to help thousands of people every day overcome hearing loss and improve their quality of life.
This role is ideal for someone with excellent communication and active listening skills, who is resilient, self-motivated and energetic. You should be able to efficiently manage day-to-day operations, learn new software applications and provide administrative support to clinicians.
Responsibilities- Welcome clients and manage their experience for optimal outcomes
- Schedule and confirm appointments for clients
- Provide administrative support to clinicians (audiologists/audiometrists)
- Manage day-to-day clinic operations
- Learn and competently use various software applications
- Competitive hourly rate plus superannuation
- Access to discounts from over 500 retailers via our Employee Enrichment Hub
- Employee discounts on Sonova products
- Online wellbeing centre and employee assistance program
- Access to LinkedIn Learning Platform
- Opportunity to grow and develop in your role and beyond
- A values-driven and people-centred culture
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