Property Team Leader for NDIS Framework
6 days ago
About the Opportunity:
We are seeking an experienced Senior Coordinator to join our dynamic Property Team, specializing in SDA and Tenancy management. As an SDA Provider and Landlord, you will play a crucial role in ensuring tenant satisfaction, seamless administration, and the successful delivery of SDA and Tenancy management functions.
Key Responsibilities:
- Act as the primary point of contact for tenants, addressing inquiries and providing ongoing support.
- Assist tenants in understanding their rights and responsibilities, including the terms of their tenancy agreements.
- Assist in coordinating rental amounts in line with government rates and payment schedules.
- Monitor and report financial metrics, identifying errors and working with stakeholders to resolve issues.
Requirements and Qualifications:
- Minimum 2+ years of experience in an administrative support role.
- Experience working in a fast-paced environment, handling multiple tasks effectively.
- Strong organisational skills with attention to detail.
- Excellent verbal and written communication skills.
- Proficiency in MS Office Suite, CRM systems, and cloud-based document management tools.
- Ability to prioritise tasks and manage time effectively.
- Proactive problem-solving skills and adaptability to change.
- Ability to work independently while contributing to a team environment.
- Knowledge of the NDIS framework and tenancy management processes. Willingness to learn state tenancy legislations.
- Experience working in the disability sector or a property management environment.
- Familiarity with data management and reporting tools.
What We Offer:
- A competitive salary package, including a phone and laptop.
- Salary packaging options to increase your take-home pay.
- Ongoing learning opportunities to help you excel and advance your career.
- A flexible schedule that fits your lifestyle, with options to put you in control.
- A supportive team environment, focusing on operational and administrative support.
- Incredible perks, including fitness passport and confidential counselling through our Employee Assistance Program.
- A vibrant, positive work environment filled with team-building activities and a strong sense of community.
About Aruma:
Aruma is a leading Australian for-purpose organisation, dedicated to helping people with disabilities live the life they envision. Operating across Eastern Australia, we support over 5,000 individuals and employ more than 5,000 staff.
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