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Program Test Manager
2 months ago
The RMIT University is seeking a highly skilled and experienced Program Test Manager to join our team. As a key member of our Operations Portfolio, you will be responsible for planning and delivering successful QA and testing activities and deliverables for a major program of work.
Key Responsibilities- Define, lead, and own QA and test strategy and execution of a major program of work, including functional and non-functional aspects of the solutions delivered.
- Manage integrated test execution according to the program schedule.
- Ability to work with a wide range of business stakeholders, project teams, vendor teams, and Enterprise QA practices to provide a clear picture of the program test status, risk, and mitigation.
- Extensive experience in Defect Management and UAT governance.
- Extensive experience in building trusting and collaborative relationships with internal and external stakeholders to effectively influence and negotiate.
- Estimate test efforts across projects and initiatives, including resources, licensing, and infrastructure required.
- Design and define requirements for test environments.
- Work with the Non-Production Environment Manager and different squads to ensure the readiness, stability, and currency of test environments to support all testing activities.
- Responsible for efficient defect management and resolution across the portfolio with relevant and fit-for-purpose reporting on QA activities and quality of releases.
- Engage with Strategic Delivery Partners to flex up QA resources for projects and initiatives as required and manage partner deliverables.
- Provide QA perspective and expertise during the solution design phase, ensuring systems and solutions designed and built are testable and able to support the test strategy while meeting the requirements of the business stakeholders, customers, and ITS supporting teams.
- Coordinate and provide guidance on User Acceptance Test (UAT) activities, including assisting in facilitating QA workshops, test execution, demonstration of the solutions, defect management, and test support.
- Produce Test Summary Reports (TSR) and sprint test status updates, demonstrating test coverage, residual defects, and overall quality reporting.
- Mentor, guide, and nurture a team of QA Analysts embedded in projects and initiatives as part of a matrix-based operating model.
- Identify opportunities for Test Automation and contribute to test automation frameworks where required.
- Perform efficient Test Closure and Handover activities at the end of the program.
- Be the key player of the RMIT QA Community of Practice to leverage solutions, tools, and frameworks across the organization.
- Continuously embed a QA knowledge base that seeks to mature with every initiative undertaken, thus building IP and facilitating a continuous improvement mindset.
- Assist the Sr Enterprise QA Manager/QA Manager with Ad Hoc testing duties.
- Extensive experience in QA and testing, with a strong background in software testing and quality assurance.
- Proven track record of delivering successful QA and testing activities and deliverables for major programs of work.
- Excellent communication and interpersonal skills, with the ability to work effectively with a wide range of stakeholders.
- Strong analytical and problem-solving skills, with the ability to identify and mitigate risks.
- Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
- Strong knowledge of software testing methodologies and tools.
- Ability to mentor and guide a team of QA Analysts.