Parts Department Customer Service Representative

5 days ago

Tamworth, New South Wales, Australia beBeeCustomerSupport Full time $45,000 - $77,000
High-Quality Customer Support SpecialistWe are seeking a skilled and dedicated individual to join our Parts team in Tamworth. The successful candidate will provide exceptional customer support, operate in a fast-paced environment, and contribute to efficient parts department operations.Key Responsibilities:
  • Operate a forklift for loading and unloading duties.
  • Manage inbound calls and customer orders.
  • Interpret parts to meet customer needs.
  • Engage with customers to ensure inquiries are met.
  • Participate in regular stocktakes.
  • Assist with warehousing duties, including picking, packing, and dispatching parts.
Requirements:
  • Forklift license desirable.
  • Experience in warehousing desirable.
  • Interest in mechanical and industrial products desirable.
  • Strong customer service skills and dedication.
  • Intermediate computer literacy skills.
  • Excellent communication skills.
  • Well-developed problem-solving skills.
  • Familiarity with CAT products desirable.
Benefits:
  • Free on-site parking.
  • Made for More Rewards.
  • Career development opportunities.
  • Paid parental leave.
  • Purchase additional annual leave.
  • Income protection.
  • Fitness Passport.
  • Refer a friend program.
  • Discounted CAT products.
  • Wellness Program.

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