Customer Experience Ambassador

2 weeks ago

Melton, Australia beBeeCustomer Full time $25,000 - $35,000

At 7-Eleven, we are dedicated to delivering exceptional customer service in a fast-paced and dynamic environment. We are seeking a team member who is passionate about working with customers, providing outstanding service and maintaining high standards of store appearance and operation.

The successful candidate will possess excellent communication and interpersonal skills, be able to work independently and as part of a team, and demonstrate a strong commitment to customer satisfaction. They will also have the ability to adapt to changing situations and priorities, and maintain a safe and positive work environment.

  • Delivering Exceptional Customer Service:
  • Provide personalized assistance to customers, responding promptly to their needs and queries.
  • Maintain a clean and organized store environment, ensuring that all areas are tidy and well-maintained.
  • Contribute to achieving sales targets and improving store performance through effective customer engagement and upselling opportunities.

Required Skills and Qualifications:

To succeed in this role, you will need:

  • Excellent Communication Skills:
  • Able to communicate effectively with customers, colleagues and management.
  • Strong Interpersonal Skills:
  • Ability to build rapport with customers and colleagues, and work collaboratively as part of a team.
  • Adaptability:
  • Flexibility to adapt to changing situations and priorities, and maintain a positive attitude in challenging circumstances.

Benefits:

We offer a range of benefits to our team members, including:

  • Competitive Salary:
  • A competitive hourly rate, plus additional incentives for meeting sales targets.
  • Ongoing Training and Development:
  • Access to ongoing training and development opportunities to enhance your skills and career prospects.
  • Career Progression Opportunities:
  • The opportunity to progress to more senior roles within the company, based on performance and availability.

Others:

We value diversity and inclusion in our workplace and are committed to creating an inclusive environment where everyone feels valued, respected and supported. If you require any adjustments to support your application or recruitment process, please let us know and we will do our best to accommodate your needs.

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