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Service Ambassador

3 weeks ago

Melton, Australia beBeeCustomer Full time $45,000 - $65,000

At Guzman y Gomez Mexican Kitchen, we're passionate about delivering exceptional customer experiences. As a Casual Crew member, you'll be the face of our brand, greeting customers and providing outstanding service.

About the Role:
  • Greet customers and take orders in a friendly and efficient manner
  • Prepare and cook food to order, maintaining high standards of quality and cleanliness
  • Maintain a clean and safe working environment, adhering to health and safety regulations
  • Work effectively as part of a team, supporting colleagues to ensure seamless service delivery

We're looking for people who are enthusiastic about hospitality, have a 'can-do' attitude, and are eager to learn and grow with our business. Experience in fast-paced environments is beneficial, but not essential.

Main Responsibilities:
  1. Provide top-notch customer service and handle customer complaints professionally
  2. Cook and prepare food according to menu specifications and presentation guidelines
  3. Ensure all work areas are clean and tidy, meeting health and safety standards
  4. Support colleagues during peak periods and contribute to a positive team culture

We offer a range of benefits, including flexible work hours, free uniform, and opportunities for career growth and development.

Benefits and Perks:
  • Free meals on shift
  • Discounted meal cards
  • Ongoing training and development opportunities
  • Recognition and rewards for outstanding performance