Retail Team Lead
1 month ago
As a Retail Supervisor at Red Rooster Kalgoorlie, you will be responsible for leading a team of retail staff to deliver exceptional customer experiences and drive sales growth.
Key Responsibilities:- Customer Service: Provide excellent customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
- Shift Management: Supervise shifts, ensuring that the store is properly staffed and that all tasks are completed efficiently.
- Training and Development: Train and develop team members to improve their skills and knowledge, and support the senior management team in developing the team.
- Sales and Profitability: Assist in managing costs, including rosters and operational expenses, while minimizing shrinkage and waste.
- Policy Compliance: Ensure adherence to company policies, maintaining a zero-tolerance approach to Workplace Health and Safety and food safety protocols.
- Qualifications: Diploma in Hospitality or Management, and at least 1 year of work experience in a related field.
- Skills: Excellent customer service skills, ability to lead and motivate a team, and strong communication and problem-solving skills.
- Certifications: Current First Aid certification.
At Red Rooster, we are committed to creating a positive and inclusive work environment that supports the growth and development of our team members. If you are a motivated and customer-focused individual who is passionate about leading a team, we encourage you to apply for this exciting opportunity.
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