Career Development Opportunity: Customer Service Officer

1 day ago


Perth, Western Australia beBeeCustomer Full time $65,000 - $87,000

About the Role

We are seeking a passionate and experienced professional to join our team as a Customer Service Officer. This is a fantastic opportunity to develop your career in banking, meet new people, and thrive in a motivated team of professionals.

As the Customer Service Officer, you will be the face of the bank within the branch, providing exceptional customer service to your network. You will enjoy developing and maintaining strong relationships with our internal and external customers by providing advice and information on our products and services.

Day-to-day, your key responsibilities will consist of:

  • Providing excellent customer service and handling general enquiries, account opening/closing, deposits, withdrawals, and floor walking
  • Initiating quality conversations with customers and making outbound calls to maintain and build customer relationships
  • Daily maintenance of the ATM, cash management, and stationery orders

About You

We are looking for an experienced Customer Service Officer with outstanding customer service and excellent communication skills. You will thrive in this environment if you can demonstrate:

  • Previous customer service experience preferably from the banking industry
  • A willingness to go above and beyond for your customers and colleagues
  • Ability to take a personalized approach with every customer interaction
  • Strong focus on compliance and ability to learn and confidently use technical financial systems

About Us

Our organization has a rich history dating back years. We are a true alternative to the major banks offering a range of benefits to support your well-being and career development.

Our Benefits

We offer a range of benefits to support your well-being and career development including discounted financial products and an Employee Assistance Program (EAP).



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