
Luxury Travel Concierge
5 days ago
We are seeking passionate and motivated individuals to join our team as Travel Specialists. As a key player in the premium lifestyle and travel concierge services industry, we offer a unique blend of insider knowledge, cutting-edge technology, and buying power to create unforgettable journeys for high-net-worth clients.
Responsibilities- Deliver exceptional travel experiences by handling leisure travel requests from our global members.
- Manage bookings for scheduled, no-frills, and chartered flights with a focus on first and business-class travel.
- Utilize commercial judgment and expertise with GDS (preferably Amadeus) and job management systems to find the best travel solutions.
- Provide outstanding customer service that keeps our members coming back again and again.
- Experience: A proven track record in dedicated flight sales roles within travel agencies, tour operators, or concierge businesses.
- GDS Proficiency: Hands-on experience with one or more Global Distribution Systems (preferably Amadeus), including complex multi-sector bookings and round-the-world routings from all major global hubs.
- Travel Knowledge & Passion: Strong knowledge of and enthusiasm for various leisure and city destinations, as well as different travel styles.
- Luxury Travel Expertise: Demonstrated success in designing luxury holidays for affluent clients.
- Attention to Detail: Exceptional focus on details, especially when working under pressure.
- Customer Commitment: Dedication to customer satisfaction, willingness to go the extra mile, tactful approach, and excellent problem-solving skills.
- Multitasking & Adaptability: Ability to manage multiple projects simultaneously and adapt quickly to dynamic environments.
- Self-Motivation: Highly motivated, committed, with strong initiative and drive.
- Communication Skills: Exceptional verbal and interpersonal skills for liaising with members and suppliers.
- Language Skills: Native-level proficiency in English.
Our employees enjoy a culture of recognition and reward. We support career growth and development opportunities. Benefits include monthly rewards, additional annual leave in milestones, and a loyalty program providing spending money for sabbaticals. Working holiday opportunities allow you to work from any of our offices without taking annual leave.
Working Hours- Full-time position.
- Monday to Friday, 38 hours per week, with a start time of either 8:00 AM or 9:00 AM.
- Applicants must have the right to work in Australia.
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