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As a Help Desk Specialist, you will play a key role in managing the daily operations of our IT service desk. Your primary responsibility will be to provide exceptional customer service to clients, ensuring that their issues are resolved promptly and efficiently.
The ideal candidate will have 1-2 years of experience in a generalist Helpdesk or IT support role and be looking to take their career to the next level. A degree or relevant IT qualification is also highly desirable.
In this role, you will work closely with senior team members to manage infrastructure and cloud environments, as well as deliver outstanding service to clients throughout Sydney.
