Healthcare Innovation Facilitator

7 days ago

Australia beBeeCommunication Full time $90,000 - $130,000
Customer Service Coordinator Role Overview

As a key player in the healthcare industry, this role involves facilitating shipments and therapies that aim to revolutionize medicine. This position offers an opportunity to be at the forefront of innovation.

Key Responsibilities:
  • Establish strong partnerships with customers to develop effective working relationships.
  • Collaborate with patients to ensure their needs are met, providing clear information throughout the process.
  • Manage booking requests within the company's internal database.
  • Coordinate with various departments to meet customer requirements.
  • Streamline logistics by working with multiple offices and Local Service Providers.
  • Input clinical trial sites into the company's database when necessary.
  • Prepare, verify, and distribute project documentation.
  • Perform filing and archiving tasks as required.
  • Attend customer meetings and teleconferences as needed.
Requirements:
  • A minimum of 1 year of relevant experience, along with strong knowledge of Microsoft Excel and Word.
  • Sound understanding of Aviation/Airline Networks.
  • Excellent communication skills, with the ability to influence others effectively.
  • Strong problem-solving and prioritization skills.

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