Day Hospital Receptionist
3 weeks ago
Icon Cancer Centre Australia is seeking a highly organized and detail-oriented Day Hospital Receptionist to join our team. As a key member of our administration team, you will be responsible for providing exceptional patient care and administrative support to our medical staff.
Key Responsibilities:
- Manage patient admissions, including processing private healthcare details and collecting excess and co-pays.
- Answer telephone calls and respond to patient inquiries in a professional and courteous manner.
- Organize theatre and hospital bookings in CHARM and TotalCare systems.
- Liaise with patient admission teams regarding changes to treatments and eligibility.
- Maintain and manage patient information, ensuring accuracy and confidentiality.
Requirements:
- Experience with Medicare, DVA, and private health insurance.
- Excellent organizational and time management skills.
- Exceptional communication and interpersonal skills.
- Proficient in Microsoft Office, particularly in Word and Excel.
About Icon Cancer Centre Australia:
Icon Cancer Centre Australia is a leading provider of private cancer care, with over 35 years of experience. We are committed to delivering exceptional patient care and supporting our staff to succeed in their roles.
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