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Game Enthusiast
2 weeks ago
Game Enthusiast Role Overview:
This role involves working as a key ambassador for the gaming floor, ensuring customers have an excellent experience.
Key responsibilities include providing customer service to guests, addressing questions and issues related to gaming activities, monitoring gaming activities to ensure compliance with rules and regulations, maintaining the gaming room at a high standard, and collaborating with team members to achieve smooth operations.
- Responsibilities Include:
- Providing exceptional customer service to all guests.
- Monitoring gaming activities to ensure compliance with rules and regulations.
- Maintaining the gaming room at a high standard.
- Collaborating with team members to achieve smooth operations.
Requirements:
- Current Victorian Responsible Service of Alcohol Certificate (RSA).
- Current Victorian Responsible Service of Gambling Certificate (RSG).
- Current Victorian Gaming Employee Licence.
- Previous experience in a similar role.
- Excellent customer service skills.
- Ability to work varied shifts, including evenings, weekends, and holidays as needed.
Why This Role is Awesome:
- Opportunities for ongoing learning and development.
- Access to employee well-being initiatives, including an Employee Assistance Program for staff and family.
Learn More About Us:
Visit our website for more information about this role and what it's like to work with us.
