Career Opportunities in Customer Service

2 days ago

Gold Coast, Queensland, Australia beBeeCustomerSupport Full time $60,000 - $90,000
Job Title:

We are seeking a dedicated customer support specialist to deliver exceptional service and resolve issues for our valued customers.

This role involves providing friendly, professional assistance, handling customer enquiries efficiently and empowering customers through self-service by guiding them through troubleshooting steps and directing them to resources that help them solve problems independently.

About the Role:
  • Provide exceptional customer service by being the friendly, professional voice that our customers love.
  • Handle customer enquiries efficiently, ensuring accurate information is provided.
  • Tackle customer situations by listening carefully, clarifying details, and finding solutions that leave them satisfied.
  • Support internal customers with call transition by coordinating with branches and other internal customers, ensuring smooth and efficient call handovers.
  • Manage customer expectations with confidence by setting and maintaining realistic expectations, ensuring strong positive relationships with our customers.

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