Application Support Specialist

4 weeks ago


Melbourne, Victoria, Australia Travel + Leisure Co Full time

We Put the World on Vacation



At Travel + Leisure Co., our mission is to deliver exceptional customer experiences that create lifelong memories. Our membership travel and vacation exchange brands, including RCI, 7Across, and Travel + Leisure GO, are shaping the future of the travel industry by providing innovative solutions for travelers.

Key Responsibilities




  • Provide top-notch level 1 application support for our software, ensuring seamless and memorable experiences for clients.
  • Build close relationships with clients through excellent English communication skills, guiding them through any challenges they face.
  • Maintain training documentation and deliver training to existing and new clients, ensuring they have the necessary skills to get the most out of our software.
  • Troubleshoot issues, fulfill requests, and provide solutions to clients via email, JIRA ticketing system, video, or phone.
  • Learn and adapt to our unique software system, identifying opportunities to improve client experiences and streamline processes.
  • Collaborate with our small team, sharing insights and contributing to our collective success.


Requirements




  • Excellent written and verbal English communication skills.
  • Experience in a customer service environment, ideally providing application support.
  • Intermediate level with MS Office applications, particularly Excel and Word.
  • Ability to work remotely and independently, with excellent time management skills and a close attention to detail.
  • Ability to learn new software quickly and apply knowledge to solve complex problems.


About Us



At Travel + Leisure Co., we're passionate about delivering exceptional customer experiences that create lifelong memories. Our team is dedicated to providing innovative solutions for travelers, and we're looking for a talented Application Support Specialist to join us. If you're passionate about customer service and have a knack for problem-solving, we'd love to hear from you.

  • Melbourne, Victoria, Australia Green Light Full time

    Green Light is a growing consulting organisation known for its work in Telecommunications and System Integration Services organisations. We have a requirement for an Application Support Specialist to join our team.As a key member of our team, the successful candidate will be responsible for acting as a software assessor, identifying and resolving issues...


  • Melbourne, Victoria, Australia FinXL Full time

    Excel in a dynamic consultancy roleWe are seeking an experienced Enterprise Application Support Specialist to work for FinXL, a leading technology-enabled business solutions and consulting services provider. Based in Melbourne CBD and offering flexible work-from-home options, this role is perfect for professionals looking for a new challenge.About the RoleAs...


  • Melbourne, Victoria, Australia KE Select Full time

    Company OverviewThe company is a leading distributor in the medical, pharmaceutical, and scientific industries, serving the Life Science community in ANZ for over 20 years. They pride themselves on delivering high-quality technology.About the RoleThis role is an exciting opportunity to support the sales team in VIC. As an application specialist, you will be...


  • Melbourne, Victoria, Australia FinXL Full time

    Exceptional Application Support OpportunityWe are seeking a highly skilled Senior Application Support Specialist to join our team at FinXL by Randstad Digital. This role involves providing application support to clients across various industries, leveraging expertise in SaaS solutions and digital technologies.Key Responsibilities:Deliver exceptional...


  • Melbourne, Victoria, Australia Randstad Full time

    The Application and Assessment Support Specialist will play a pivotal role in supporting the assessment and decision-making process for applications.This position requires an individual with strategic thinking skills to develop and implement new processes, work on multiple projects simultaneously, and build and maintain sensitive relationships with...


  • Melbourne, Victoria, Australia Western Health Full time

    At Western Health, we are seeking a highly motivated and experienced System Administrator to join our team in supporting enterprise applications. This role offers a unique opportunity for professional growth and development within a dynamic healthcare environment.We value our employees and provide them with comprehensive support, including access to ongoing...


  • Melbourne, Victoria, Australia TAL Full time

    At TAL, we're seeking a highly skilled Customer Application Support Specialist to join our team. This pivotal role plays a crucial part in our distribution chain, ensuring seamless management of life insurance applications submitted by our Client Services Team.Key ResponsibilitiesCollaborate with clients, insurers, and medical partners to meet application...


  • Melbourne, Victoria, Australia Green Light Full time

    Green Light Worldwide is a renowned consulting organization with expertise in Telecommunications and System Integration Services. Based in Melbourne, we have an exciting opportunity for an experienced Technical Application Support Specialist to join our dynamic team.About the RoleWe are seeking a skilled individual to provide technical support for our...


  • Melbourne, Victoria, Australia Green Light Full time

    **About the Role**Green Light Worldwide is seeking an experienced Application Support Analyst to join a dynamic and fast-paced team. The successful candidate will be responsible for identifying and resolving issues within critical business systems, collaborating with cross-functional teams, and participating in on-call rotations.**Key...


  • Melbourne, Victoria, Australia Tal Services Limited Full time

    Welcome to TAL Services Limited, where we're dedicated to delivering exceptional customer experiences. Our team is passionate about growing with our clients and achieving outstanding results.As a Suspense and Support Officer, you'll play a pivotal role in our distribution chain, ensuring seamless management of life insurance applications submitted by our...

  • Care Specialist

    1 week ago


    Melbourne, Victoria, Australia Hearth Support Services Full time

    Hearth Support Services is seeking a Care Specialist to provide support to individuals with disabilities across Northern and Western suburbs of Melbourne. As a Care Specialist, you will be working closely with our clients, providing assistance with daily living activities, community access, and recreational activities.We pay above award rates, ensuring that...


  • Melbourne, Victoria, Australia RLDatix Full time

    At RLDatix, we are dedicated to improving healthcare by providing a connected operations platform that enables organizations to make better informed decisions.About the Role:The Technical Application Support Specialist - APAC will be an integral part of our APAC Customer Support team. This role is responsible for managing technical application issues...


  • Melbourne, Victoria, Australia Siemens Healthcare Pty. Ltd. Full time

    Job Title: CT Applications SpecialistAt Siemens Healthineers, we are pioneers in medical technology, working to create better outcomes and experiences for patients everywhere. As a CT Applications Specialist, you will play a critical role in delivering CT clinical application training to customers and supporting the marketing and sales process.Your...


  • Melbourne, Victoria, Australia NOV Inc Full time

    **Job Overview**We are seeking a highly skilled Senior Applications Specialist to join our team at NOV Inc.The successful candidate will be responsible for assisting the Internal Sales Team with managing pumping and mixing applications.About UsNOV Inc is a leading provider of innovative solutions for the oil and gas industry.Salary and BenefitsThe salary for...


  • Melbourne, Victoria, Australia Emanate Technology Full time

    Job SummaryWe are seeking an experienced Dynamics Applications Specialist to join our team at Emanate Technology. As an integral part of our IT department, you will be responsible for managing and optimizing our Microsoft Dynamics applications.


  • Melbourne, Victoria, Australia Green Light Full time

    About the RoleWe are seeking a highly skilled Senior Application Support Specialist to join our dynamic team in Melbourne. As an experienced professional, you will play a key role in supporting our client in resolving application issues and implementing corrective actions.Job DescriptionThis is a 12-month contract opportunity for a talented individual who...


  • Melbourne, Victoria, Australia KE Select Full time

    About the RoleWe are seeking an experienced Scientific Applications Specialist to join our team in Melbourne. As a key member of our sales team, you will be responsible for providing technical expertise and support to our customers.Key ResponsibilitiesActively contribute to sales objectives by providing product/technical expertise as required.Work closely...


  • Melbourne, Victoria, Australia RLDatix Full time

    RLDatix is a global healthcare technology company that aims to improve patient safety and care quality. We are seeking a highly skilled High-Level Application Support Specialist to join our APAC Customer Support team.About the Role:This role involves providing advanced technical support to external customers and third parties, resolving complex issues,...


  • Melbourne, Victoria, Australia NOV Inc Full time

    Job OverviewWe are seeking an experienced Senior Pumping Applications Specialist to support our Internal Sales Team in managing pumping and mixing applications.About NOV IncNo details available about the company.Salary InformationThe estimated salary for this position is between $80,000 - $120,000 per year, depending on experience and location.Job...


  • Melbourne, Victoria, Australia NOV Inc Full time

    Job OverviewWe are seeking an experienced Applications Solutions Specialist to assist our Internal Sales Team with managing pumping and mixing applications at NOV Inc.About the RoleThis is a challenging and rewarding opportunity for the right candidate, offering a competitive salary of $80,000 - $110,000 per year, depending on experience.Key...