Customer Experience Ambassador

1 day ago


West Ipswich, Queensland, Australia Tomra Full time
About TOMRA

TOMRA is a global leader in the development and production of reverse vending machines and recycling solutions. Our mission is to transform ideas and technology to create intelligent and pioneering tools that support a sustainable future.

Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Ambassador. As a key member of our team, you will play a vital role in ensuring our customers have a great experience when visiting our recycling centers.

Key Responsibilities:

  • Act as the first point of contact for customer queries and provide exceptional customer service
  • Maintain a safe, clean, efficient, and professional environment for team members and customers
  • Perform regular cleaning and maintenance of our reverse vending machines
  • Monitor the recycling center for any hazards and report concerns as they arise
  • Assist with ad-hoc duties as required by management

Requirements:

  • Possess a passion for recycling and the environment
  • Have a keen eye for detail and a motivation to maintain a clean work environment
  • Be a safety champion and ensure everyone returns home safely
  • Enjoy interacting with people and providing excellent customer service
  • Have experience in face-to-face customer service

Working Hours:

This is a weekend roster position, working Saturdays, Sundays, and Mondays.



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