
Financial Hardship Specialist
1 day ago
We're looking for a skilled professional to join our team in managing accounts of customers facing financial challenges.
Your primary focus will be on understanding the customer's financial situation and providing personalized solutions to help them get back on track.
You'll demonstrate empathy and support for customers experiencing financial difficulty, coordinating payment arrangements when necessary.
Ongoing training and development are crucial to your success in this role.
Main Responsibilities:
- Manage portfolios of financially distressed customers.
- Analyze customer financial situations to develop effective solutions.
- Demonstrate compassion and understanding for customers in financial hardship.
- Collaborate with customers to establish suitable payment plans.
- Participate in continuous learning and skill enhancement initiatives.
About Us:
We offer a supportive work environment, opportunities for growth and development, and a comprehensive benefits package. Our employees enjoy competitive pay, flexible working arrangements, and access to exclusive employee discounts.
Benefits:
- Competitive salary and bonuses.
- Enhanced parental leave policies.
- Subsidized private health insurance.
- Gym memberships at discounted rates.
- Bonus leave days and wellness programs.
Why Join Us?
This is a unique opportunity to make a meaningful impact in the lives of our customers while advancing your career in a dynamic industry.
-
Senior Financial Hardship Specialist
7 hours ago
Parramatta Park, Queensland, Australia beBeeFinancialExpert Full time $100,000 - $140,000Job RoleWe are seeking a Senior Financial Hardship Specialist to play a pivotal role in supporting customers facing financial challenges.
-
Hardship Officer
1 week ago
Parramatta, Australia AMP Limited Full time**The opportunity** AMP Bank Operations is responsible for delivering a client centric service offering that enables the AMP Bank strategy. The Financial Hardship Officer will respond to requests for assistance from clients who are experiencing financial difficulty and are unable to meet the contractual repayments on their AMP Bank Home Loan. **How you will...
-
Hardship Analyst
1 week ago
Parramatta, Australia NAB - National Australia Bank Full time**Work type**: Permanent Full time **Location**: NSW- Sydney CBD - **You’ll have the opportunity to have an impact on a broad range of stakeholders.**: - **We grow great leaders who inspire and energise their teams.**: - **Bring your ideas, ambitions, and passions both in and outside of work.** **It’s more than a career at NAB. It’s about more...
-
Customer Financial Support Specialist
1 day ago
City of Parramatta Council, Australia beBeeFinancialHardship Full time $90,000 - $120,000Financial Hardship Manager PositionWe are committed to providing opportunities for customers and colleagues alike, fostering progress and growth through global connectivity.The Financial Hardship Manager plays a pivotal role in managing accounts of customers seeking financial assistance on credit cards and home loans.Main ResponsibilitiesManaging a portfolio...
-
Hardship Officer
1 day ago
Parramatta, Australia Pepper Full time**Who We Are** At Pepper Money, we’re focused on helping people succeed. Whether that be buying a family home, dream car, developing professionally or growing their business. We’ve become one of the largest, most trusted and-award winning non-bank lenders in Australia and New Zealand. Over our 23 years, there’s a lot that we have been proud to...
-
Hardship & Collections Consultant
3 days ago
Parramatta, Australia Westpac Group Full time**Hardship & Collections Consultant (First Nations Identified Role)** - Permanent full-time positions - Based at Bedford Park, SAHybrid working after 6 months **How will I help?** Westpac is always on the lookout for Aboriginal and Torres Strait Islander Identified job seekers to Join Our Mob. In your new role, you will be making outbound calls and taking...
-
Senior Financial Hardship Officer
2 days ago
City of Parramatta Council, Australia HSBC Full timeOverviewSome career choices have more impact than others.At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and...
-
Financial Support Specialist
1 day ago
Parramatta Park, Queensland, Australia beBeeFinancial Full time $100,000 - $140,000At HSBC, we have a unique role for someone who can make a difference in people's lives.About the RoleThis position involves working with customers who are experiencing financial hardship and need assistance with their credit cards and home loans.The ideal candidate will be able to understand the customer's situation and provide a solution that helps them get...
-
Parramatta, Australia AMP Limited Full timeIf you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...
-
Customer Assist Consultant
3 weeks ago
City Of Parramatta Council, Australia ROBERT WALTERS AUSTRALIA Full timeMultiple opportunities available for those passionate about customer service and eager to start a career in banking.You'll support customers via various tools, using empathy and negotiation to resolve issues with loans, credit cards, or accounts.This role involves helping people in vulnerable situations while delivering outstanding service.You'll also...