Financial Hardship Specialist

1 day ago


City of Parramatta Council, Australia beBeeCareer Full time $60,000 - $80,000
Financial Hardship Professional

We're looking for a skilled professional to join our team in managing accounts of customers facing financial challenges.

Your primary focus will be on understanding the customer's financial situation and providing personalized solutions to help them get back on track.

You'll demonstrate empathy and support for customers experiencing financial difficulty, coordinating payment arrangements when necessary.

Ongoing training and development are crucial to your success in this role.

Main Responsibilities:

  • Manage portfolios of financially distressed customers.
  • Analyze customer financial situations to develop effective solutions.
  • Demonstrate compassion and understanding for customers in financial hardship.
  • Collaborate with customers to establish suitable payment plans.
  • Participate in continuous learning and skill enhancement initiatives.

About Us:

We offer a supportive work environment, opportunities for growth and development, and a comprehensive benefits package. Our employees enjoy competitive pay, flexible working arrangements, and access to exclusive employee discounts.

Benefits:

  • Competitive salary and bonuses.
  • Enhanced parental leave policies.
  • Subsidized private health insurance.
  • Gym memberships at discounted rates.
  • Bonus leave days and wellness programs.

Why Join Us?

This is a unique opportunity to make a meaningful impact in the lives of our customers while advancing your career in a dynamic industry.



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