Exceptional Customer Service Expert

2 weeks ago


Adelaide, South Australia beBeeCustomerService Full time $60,000 - $80,000

Job Overview

We are seeking a dedicated individual to fill the role of Customer Service Representative. The primary focus of this position is to ensure our customers receive exceptional service and support.

This is a full-time Sales and Service role, working Monday to Friday only, with rotating start times between 8:00 am-9:30 am.

The successful candidate will be responsible for:

  • Assessing customer eligibility and underwriting business insurance policies
  • Making alterations to policies and cancellations as needed
  • Delivering a seamless customer experience across various insurance products
  • Identifying suitable insurance policies to meet customer requirements
  • Achieving customer sales, service, and retention targets

To succeed in this role, you will require:

  • Proven experience in delivering excellent customer service
  • The ability to use initiative and possess strong problem-solving skills
  • Resilience and the ability to manage difficult situations positively
  • A high level of attention to detail
  • No prior insurance experience is necessary; we can provide training

What Sets Us Apart?

We are a driven team focused on delivering outstanding customer service. Our purpose has been at the core of our business for over 100 years. We prioritize caring for others, being courageous, and doing the right thing in everything we do.



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