Community Service Leader

The Endeavour Foundation has been helping people with disabilities for over 70 years, turning possibilities into reality.

Our purpose is to make a real difference in the lives of people with disabilities, leading to sustainable outcomes.

This role involves overseeing day-to-day operations at our Learning and Lifestyle centre and the Community Access Services in Norman Gardens, Rockhampton, enhancing service delivery through efficient management practices.

This is a permanent, full-time opportunity based on site at the community hub, providing high-quality person-centred supports to people with disability both in the Lifestyle Centre and in the community within a sustainable framework.

You will lead a team to deliver supports that develop independence, confidence, self-esteem, and social interaction skills, developing activities programs that foster the strengths and goals of the participants attending the day service.

• End-to-end management of a community site, personalized planning and development for all people with disability, ensuring effective service delivery.
• Developing a team environment where employees can identify and solve problems to ensure the personalized planning process translates into action.
• Ensuring team members are fully trained and aware of individual client requirements with shared documentation.
• Supervising a team of Support Workers to maintain effective site operations and mitigate operational challenges.

• A Bachelor's degree in human services or related field, demonstrating strong knowledge in service management.
• Experience with successfully managing site-based services within a related industry, such as the Disability Sector, and experience within community services support for people with a disability.
• Demonstrated experience in coaching individuals including those with complex requirements to achieve set outcomes and desired behaviours within the workplace.
• Demonstrated knowledge and understanding of the National Standards Disability Services, Quality & Safeguarding Framework, disability services provision and NDIS.

As a Community Site Manager, you will have the opportunity to work in a dynamic and supportive environment, contributing to the well-being of people with disabilities. You will also develop your leadership and management skills, taking on new challenges and responsibilities.

By joining our organization, you will be part of a team committed to making a positive impact on the lives of people with disabilities. We value diversity and inclusion, promoting a culture of respect and empathy among our staff and clients.