Network Security Specialist

1 week ago

Sydney, New South Wales, Australia beBeeSecurity Full time US$100,000 - US$187,500
Job Overview

We are seeking a seasoned Network Security Specialist to support our largest and most technically sophisticated customers in resolving technical problems, threats or attacks on their infrastructure at OSI Layers 3, 4, and 7.

  • Serve as a trusted technical advisor for our enterprise clients, responding to and resolving inquiries and incidents related to network security and performance.
  • Work directly with clients to diagnose, troubleshoot and resolve complex technical issues involving DDoS mitigation, firewall rules, SSL/TLS, network configuration, and other security settings.
  • Create and maintain knowledge base articles, technical guides, and troubleshooting documentation for internal and client use.
Key Responsibilities
  • DDoS mitigation for OSI layers 3, 4, & 7: advise clients on how to filter malicious traffic using Cloudflare tools like Magic Transit, Network Firewall, WAF, IP reputation lists, packet inspection, blocklisting, allowlisting, and rate limiting.
  • Collaborate with Engineering and Product teams to enhance products and tools.
Requirements
  • You have a minimum of 4 years experience working as a Network Security Engineer / Technical Support Engineer / Senior Support Engineer supporting networking or web security products.
  • Exceptional troubleshooting and problem-solving skills, with the ability to simplify complex concepts for clients.
  • Strong customer service orientation and communication skills, both written and verbal, fluent in English and preferably a second language.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • Strong understanding of network protocols, including TCP/IP, DNS, HTTP/S, and BGP, with a particular focus on anycast routing concepts and implementation.
What We Offer

We're a highly ambitious technology company dedicated to protecting the free and open Internet.

We value diversity and provide equal opportunities for all qualified individuals with disabilities.

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